support

Our dedicated support team is available to support your site, and site users.

The Support Desk is well-established with an experienced and dedicated support services team able to resource all your technical support needs.

We can work with you to define a set of Service Level Agreements to provide an effective support service for your organisation.

We'll also agree a priority scale that your employees and our team of support representatives will use to prioritise each support issue.

Each level of priority will have response times for initial response, progress updates and issue resolution.